Freshworks Welcomes New CMO

Freshworks, a customer engagement software company, appointed Stacey Epstein as CMO to lead its global marketing strategy and next phase of growth.

Epstein brings 25 years of industry experience, including leading ServiceMax from less than $1 million in revenue through five years of 100% growth to an almost $1 billion acquisition by GE. Most recently, she served as CEO of Zinc, Inc., which was acquired by ServiceMax in 2019. She then transitioned to CMO and CEO.

“Stacey is a talented leader who has built well-known brands from early stage through successful exits, including both IPOs and multi-billion acquisitions,” said Girish Mathrubootham, CEO of Freshworks, in a statement. “She’ll play a huge role in our next phase of growth. More than that, she is a genuine and passionate person who will help us maintain our remarkable culture as we continue to scale our global product company.”  

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