How Customer Review “Conversations” Strengthen Buyer Intent for Software and Service Providers
Given the complicated nature of B2B solution purchases, it's important to maintain the strength of buyer intent throughout the process, and to engage in customer conversations to gain feedback and improve user experience. An untapped area for these conversations is the customer review — specifically on review sites — where providers, users, and buyers can engage in dialogue about products and services.
Check out this quick-hitting E-book to learn how greater engagement through customer review "conversations" can create a new connection between you and your customers and prospects, essentially leading to stronger buyer intent and more closed deals.
