Salesforce.com recently announced its acquisition of Dimdim for approximately $31 million in cash, which will extend the Salesforce Chatter collaboration platform with critical real-time communication technologies, following the Facebook model of combining real-time collaboration and communication into a single integrated service. The acquisition will enable Salesforce.com to build on the…

Now serving more than 7,000 customers and 800,000 end users in 80 countries, SugarCRM used its SugarCon event last week to announce an acquisition and debut new additions to Sugar 6, all aimed at enhancing the company’s leadership position around “social business.” During the event, SurgarCRM announced it has acquired…

Silverpop recently announced the addition of several new product features deisgned to help marketers leverage social, mobile and local channels for a more connected marketing approach. Technology has enabled consumers to communicate on the go through social networking sites and access their email inboxes on-the-go. Silverpop said it will combine…